An industry leading merchandising company is looking for a customer experience representative to join their global team. Iconic clients to work with, stable growing business and strong progression and training prospects on offer..
This London company are one of the top businesses in their sector. Specialising in the design, production, and delivery of promotional products for multiple sectors, they work with over 20 of the World's most valuable brands in sectors including, automotive, finance, food, logistics, technology and retail. The company is proud of its office and workplace environment and the large team are a welcoming, diverse, and social group. The business continues to perform well - even in uncertain times - and as a result of this growth, the company is looking for ambitious junior client service professionals to join them.
This is an important role for the business that will see the successful candidate act as the first port of call for a range of clients of varied sizes and location. You'll need to be a strong communicator with excellent organisational skills and the ability to build relationships is key. The role is ideal for an ambitious professional with some client service or sales support expereince who looking to grow. Responsibilities will include:
- Acting as the primary point of contact for clients and working with account managers to process orders and find solution to customer issues.
- Being Responsible for managing inbound queries and helping to streamline customer expereince by proposing new ideas in regular team meetings.
- Building strong relationships with assigned clients in an effort to become an extension of their team.
This company are extremely well backed and form part of large global group. They have a commitment to offering an excellent work environment and staff well-being is a priority here. On top of this, they offer strong progression opportunities and would be an ideal role for any junior professional looking to join an exciting business and work their way up.