Digital Content Manager
Digital Content Manager - Luxury Travel - £50k - Hybrid / London
We're working with a luxury travel who specialise in high end holidays with an adventurous edge. From skiing to safaris and expedition cruises, this company work across all corners of the world. The team uses expert knowledge together with enhanced detail to create truly unique experiences for their customers. With offices in London, California and Singapore this global business is growing and looking for a Digital Content Manager to join their close-knit team.
About the role
This Digital Content Manager will understand the aims and objectives of stakeholders and various business units and teams within the business. Working closely with the Digital Content Team and Integrated Marketing team, you will be data driven, organised and proactive to help take the business to the next level.
Responsibilities
- Ensuring the timely update of the website on a weekly basis in line with the Marketing calendars for the core markets - UK, US and Singapore
- Walking the floor - ensuring you know what pages on the website need an update or overhaul and ensuring this work is fed into relevant teams for updating
- Proactively suggest page edits or improvements to ensure content is relevant and fits into the Marketing calendar
- Using data, produce reports in Google Analytics
- Prioritise all the improvements which could take place on site with a clear roadmap of work for the next 3-6 months
- Work on projects as needed - examples being new product launches, SEO improvements or overhauling sections of the website as needed
- Lead Product Management and Engineering teams and their decisions on new features suggestions and improvements
- Running independently, you will be trusted, once the roadmap is designed, to operate with autonomy
Requirements
- You will bring substantial relevant work experience either at an agency or in-house
- You will have relevant CMS experience, being extremely comfortable using a CMS - ideally Sitecore
- You will have proven ability to build out a roadmap
- Content development experience ideally within an ecommerce, travel or other fast paced business
- Ability to work under pressure and manage multiple strategic objectives
- Be excellent with Web Analytics (GA)
- Knowledge of workflow methodologies and project management tools
- You will be able to influence key individuals in the business to ensure your roadmap is met
- You are proactive, a natural collaborator and innovative thinker
- You connect the dots between departments and seek out opportunities to improve and iterate existing practices and procedures
- An extremely high attention to detail and ability to manage multiple projects and priorities in a high-volume, fast-paced work environment
- You will have managed a team before and be comfortable setting direction, leading and supporting team members on career growth
Benefits
- 23 days annual leave plus bank holidays, rising by 1 day with each year of service (max 30)
- Contributory pension scheme
- 'Cycle to work' scheme
- Subsidised private healthcare
- Company loyalty scheme (Travel Fund)
- Travel insurance
- Recognition awards throughout the year
- Social events
