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Job Description
Guest Experience Executive - Brand Experience Agency - London - £24k - £30k
Would you like international travel to be part of your job?
We're working with a brand experience agency who create captivating communications that increase brand awareness for their clients. They work with their clients globally to get immersed in their brand whether that's through virtual events, sponsorship, experiential campaigns or film & photography.
They are now looking for a Guest Experience Executive to join the team and help mange the end-to-end delegate experience for a large number of corporate events, both virtual and live.
The Guest Experience Executive will work alongside the Guest Experience Managers, assisting with all aspects of event registrations and ensuring the execution of their events run efficiently both internally, for the client and the guests. The role includes, but is not limited to: Facilitating the scoping, implementation and management of the event registration website set-up, delegate email communication campaigns, management of the CMS system and accurate and timely reporting using Excel.
Who are we looking for?
The role would suit someone who is interested in forging a career in Delegate Management and the 'people' side of events.
We are looking for someone someone who is enthusiastic, driven and who has excellent organisational skills. They must have excellent communication and 'people' skills to deal with colleagues, suppliers and clients.
At the heart of everything they do should be exceptional attention to detail.
- as they will be dealing with large amounts of data that needs to be 100% correct throughout the process. The ability to learn quickly will be essential as they will be trained up on our bespoke registration system amongst other systems.
Key Requirements
- Experience working with excel, mail merge and database systems, showing exceptional attention to detail.
- Background handling regular communication across email and telephone.
- Has a proactive and confident nature.
- Representing the company in a professional manner - must be able to establish and maintain effective, cooperative working relationships with clients, suppliers and internal staff.
- Ideally proficient working on a Mac.
- Valid Passport and the ability to get a US ESTA Visa.
- Full training will be given on our bespoke registration system.
SIMILAR JOBS
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Account Director
Account Director or Snr AD - £55,000 - £65,000
(3 days p/w in Central London)
Exciting role available for an experienced Account Director to head up a large integrated account.
The agency
We are recruiting for a creative marketing & branding agency with a team of 70 based in the heart of London. They are growing quickly and have won awards for their work and unique culture fostered over 20 years. The team are passionate about the work they do and aspire to ensure they are the best agency dedicated to the PROPERTY SECTOR (commercial and residential).
The role
Reporting to the CSD, you'll head up the largest account in the agency with the opportunity to work across a diverse range of channels including; brochures, advertising, social, direct marketing, web, event management and marketing suites.
Working alongside senior directors, you’ll also play a key role in the agency’s growth plan — leading new business proposals and mentoring staff. With a strategic but commercial approach, you’ll be building close relationships with senior clients and ensuring the smooth delivery of a high volume of work going through the supporting team. Your positive attitude, knowledge and expertise will enable you to quickly become a respected member of the team, able to direct, mentor and support where needed.
You'll need:
- A minimum of 7 years’ relevant creative agency experience
- Solid understanding of budgeting and reporting
- Knowledge of performance evaluation techniques and metrics
- Working knowledge of MS Office
- Excellent communication and an aptitude in fostering long-term relationships
- Outstanding organisational and leadership skills
- Experience advising clients at a senior level
* Experience using the project management software SYNERGIST would be ideal.
What's in it for you?
Everyone we have placed with this agency have stayed, they look after their staff.
On top of the generous salary, you can expect:
- Flexibility to work from home 2 days per week
- 24 days holiday plus your birthday off
- Company bonus scheme
- Laptop & mobile phone
- Regular company days out and team building activities
- Pension & life insurance
Please contact charlie@stonorsearch.com -
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Sales Account Manager - Promotional Products Supplier
A leading global supplier to the Promotional Merchandise sector is looking for a sales focused Account Manager to join them. An outstanding role for anyone with Promotional merchandise sector experience offering excellent scope for growth and strong benefits.
The Company
Based across 3 continents, this truly global business has specialised in supplying its outstanding product range to the promotional merchandise sector for decades. They are widely regarded as being one of, if not the leading supplier of products across Europe and work with both multinational and small independent Promotional products distributors. Their broad product catalogue covers everything from Textiles and Apparel through to technology, gadgets, games and more and they pride themselves on the quality of their offering and the strong relationships with their customers. The business employs hundreds of people across the globe and offers stability, support, realistic expectations and a strong benefits package to anyone joining…
The Role
The company is keen to find an outgoing, relationship focused sales Account Manager to join them. This person will need to be based in or around London or the south of England and will be tasked with acting as company ambassador, visiting clients and prospects and ultimately driving growth and sales with a fair focus on Textiles and apparel. The ideal will candidate will:
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- Need to have knowledge of Textiles of Apparel in relation to promotional products
- Be comfortable travelling to meet clients and building strong lasting relationships built on understanding and expertise.
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The Opportunity
This role offers the chance to join a leading, global supplier in the Promotional Merchandise world. The business is highly respected, instantly recognisable in the sector and provides stability, strong benefits, a supportive environment and outstanding prospects for growth. It’s a role with a great deal of autonomy and is highly relationship focused with clear objectives and realistic expectations. If you have promotional merchandise expereince and are looking for a new challenge (and understand textiles/apparel) then this role should interest you: Benefits include:
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Our client is a London-based leading market research (MR) agency with a diverse range of clients spanning electronics, airlines, food, drinks, and sports among others. Over the past few years, they have gone from strength to strength, expanded their team, and secured multi-year deals with prominent global brands.
Specialising in brand tracking, survey research, product innovation, and campaign evaluation, they are now seeking a Quantitative Insight Director to join their team. This role is open to individuals at the Associate Director level looking to advance or those with several years of experience at the Director level.
Role Overview: As an Insight Director, you will be hands-on and responsible for leading your team, overseeing, and managing research projects from inception to completion. Additionally, you will collaborate closely with clients and internal stakeholders to lead client meetings/presentations and cultivate accounts.
What They Would Like From You:
- Recent experience in a similar role, either as an Associate or Research Director
- Strong quantitative background and knowledge of research methodologies, trackers, statistical analysis, and data interpretation
- Demonstrated ability to lead client meetings and presentations
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- 25 days of annual leave with additional birthday leave
- Leave banking for future use
- Work from Anywhere Scheme (up to 15 days per year)
- Loyalty Scheme with various discounts
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- Private medical and dental insurance
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- Social events, regular meetups, and commitment to charitable causes
- Christmas holiday shutdown