About Mark Darlington

Research Manager

£35,000 - £45,000 DOE, London/WFH
Immediate start, remote onboarding

Fantastic chance for someone with 4 years market research OR insights experience to join a market research agency right at the top of their game! The agency is nearing 100 headcount mark with offices in both the UK and US. The working environment is superb, they have a very active social side with vibrant and open-plan offices and the team are currently all working remotely. Staff turnover is low, due to the work-life balance that they provide in an exciting and fast-paced environment. They are very proud to have won awards last year for being one of the UK's best places to work and excellence in wellbeing.

What do they do?

They are a market research agency with a global presence that is very passionate about the science of behaviour and emotional insights that shape effective strategies to create compelling brand stories. They have continued to see significant growth over the last few years even under tough market conditions and that is why they need to add a new Research Manager to the team.

What they would like from you?
· Prior Market Research agency experience is required 4 years.
· Experience in Qualitative Market Research, Quant research would also be a benefit.
· Experience with moderating in-person, web and via phone. Certification or formal training in moderation is a plus.
· Strong experience working on multiple projects at different stages at the same time.
· Capabilities in the following key areas; accuracy, attention to detail, teamwork, deadline management, workload management.
· Demonstrated ability to contribute within a team.
· High level of proficiency with Microsoft Office, especially Word and PowerPoint.
· Bachelor's degree as a minimum

What's in it for you?
You can expect to receive an excellent basic salary which is paying between £35,000 and £45,000, cool open-plan office, regular social events (at the moment online), great perks include private health, free eye care, discount gym membership, flexi-time, in-house training and more.
Finally, it's an opportunity to work for a company that truly promotes work-life balance and the opportunity to be a part of an exciting company that will push and support you to move forward in your career with the freedom to express yourself within the role.
If you would like to know more about this position, then please click on the link to apply OR reach out directly to Mark Darlington at Stonor Recruitment

Research Manager

£35,000 - £45,000 DOE, London/WFH
Immediate start, remote onboarding

Fantastic chance for someone with 4 years market research OR insights experience to join a market research agency right at the top of their game! The agency is nearing 100 headcount mark with offices in both the UK and US. The working environment is superb, they have a very active social side with vibrant and open-plan offices and the team are currently all working remotely. Staff turnover is low, due to the work-life balance that they provide in an exciting and fast-paced environment. They are very proud to have won awards last year for being one of the UK's best places to work and excellence in wellbeing.

What do they do?

They are a market research agency with a global presence that is very passionate about the science of behaviour and emotional insights that shape effective strategies to create compelling brand stories. They have continued to see significant growth over the last few years even under tough market conditions and that is why they need to add a new Research Manager to the team.

What they would like from you?
· Prior Market Research agency experience is required 4 years.
· Experience in Qualitative Market Research, Quant research would also be a benefit.
· Experience with moderating in-person, web and via phone. Certification or formal training in moderation is a plus.
· Strong experience working on multiple projects at different stages at the same time.
· Capabilities in the following key areas; accuracy, attention to detail, teamwork, deadline management, workload management.
· Demonstrated ability to contribute within a team.
· High level of proficiency with Microsoft Office, especially Word and PowerPoint.
· Bachelor's degree as a minimum

What's in it for you?
You can expect to receive an excellent basic salary which is paying between £35,000 and £45,000, cool open-plan office, regular social events (at the moment online), great perks include private health, free eye care, discount gym membership, flexi-time, in-house training and more.
Finally, it's an opportunity to work for a company that truly promotes work-life balance and the opportunity to be a part of an exciting company that will push and support you to move forward in your career with the freedom to express yourself within the role.
If you would like to know more about this position, then please click on the link to apply OR reach out directly to Mark Darlington at Stonor Recruitment

Senior Account Manager

Bilingual /Spanish speaking

£35,000-£45,000 DOE, Buckinghamshire

The company
This agency are well established with a loyal client base and 35 full time staff. They are based in Bucks and widely regarded as the best at what they do while maintaining that family feel and now need a Senior Account Manager to join their team.

What do they do?
They are specialist Saas and CX agency that help their clients develop a better understanding of their customers levels of satisfaction through insightful research and evaluation. This is particularly effective for those industries that sell through one or more channels such as automotive or IT on a global scale.

Whats in it for you?

• You can expect to receive an excellent basic salary
• Generous bonus scheme
• Opportunity to travel
• Private healthcare, pension and regular nights out/trips away with the company.
• Join a highly qualified, professional and motivated team of bright people in an easily accessible, comfy office.
• Drive process improvements while developing new business.
• Be part of an exciting company that will push and support you to move forward in your career and the freedom to express yourself within the role.

Desired Experience

They would like 2/3 years hands on agency experience. Demonstrate strong presentation skills at senior management level as well as good project management skills, commercial awareness and communication skills and speak fluent Spanish

If you would like to know more about the role please apply via the link or directly.

Client Services Consultant - CX & Insight
Central London - Flexible working arrangements/WFH 3 days (Post Covid)
£40,000 - £60,000

The agency stands at around 40 people across RND, Operations, Insight and Client Services. They have a close-knit and agile environment where the teams work collaboratively to make sure they service their clients in real time in the best possible way. CX and insight is what they do and being customer obsessed helps them get to the bottom of what their clients need to know to create commercial value.

They are now looking to find a Client Services Consultant to add to their team and this person must have a true passion for building client relationships, nurturing them and excited about helping their accounts develop & grow.
For them, it is more about finding the right personality for the team with someone who will confident being in front of their clients on a day to day basis. To be clear this isn't a sales position, but commercial acumen will be needed as being able to spot an opportunity and cross sell will be important to the role.

If you have worked in a research environment whether that be as an account manager, a full-service researcher, or a project manager this could be a fantastic opportunity for you. Any experience in VOC, Customer experience/satisfaction would be great but is not essential.

If you would like to know more about this position or other opporuntities in London please reach out directly to Mark Darlington at Stonor Recruitment.

Senior Research Executive

£26-38K DOE, WFH 3-4days, flexi-time, bonus, 28 days holiday, pension

This is the chance to join an award-winning market research agency, that has been delivering exceptional Insight and innovative techniques for their clients for over 25 years and are proud to count some of the UK'S biggest brands among their clients.

They are now looking for a creative and ambitious Senior Research Executive who has a real passion for insight to join them in their team. The ideal candidate should have more than 2 year's experience in an agency and/or client-side environment. No two days will be the same in this fast-paced environment as you would be working across a variety of clients with opportunities to lead your own projects while supporting senior teams on more complex assignments.

What's in it for you?

This is a great opportunity to join an agency that will want to push you forward and help you develop within the agency and as such it offers

• An attractive salary, bonus
• Healthcare
• Dental plan
• Pension
• 28 days' holiday birthday bank holidays
• Interest-free season ticket loan on offer for all rail commuters.
• Scope for flexi-time and working from home to find that right life balance for you.

As a business, they are recognised for developing talent and providing a fun, upbeat environment to work in. As well as Senior Research Executive's we will also consider Research Executives.

If you are looking for an agency that truly means what they say, then this could be the job for you!

Research Manager, £35,000-48,000 DOE flexible working/3-4 days WFH

The company

An award-winning Market Research agency with a very impressive client list which include a number of the UK's leading brands are now looking for a talented and creative Research Manager with a passion for consumer insight to strengthen their expanding team.

The Opportunity

This role is ideal for a Research Manager to use their expert Quantitative knowledge and experience plus abilities to create solutions, ideas and be innovative to produce the best results for their clients and make a real difference. With a variety of your own project types as well as being involved in high complex projects you can be excited at the fact as a Research Manager at this agency you will helping create direction for some of the UK's leading brands. This agency massively supports career progression to help their RM's fast-track their careers and move forward within the agency.

Required skills:

• Previous retail, tech/telecoms, FMCG or travel research (desired)
• Proven experience in designing and delivering projects and meeting deadlines
• A creative mind that can deliver bespoke research solutions
• Experience running combined methodologies
• Ability to inspire those in the team with less experience
• Qual research skills

Whats in it for you?

You can expect to receive an excellent basic salary, performance-related bonus scheme, private health care, pension, interest-free season ticket loan for rail commutes and flexible/remote working (finding the balance between work/home life). And finally join a Market Research agency that believes in rewarding its staff for their hard work through flexibility, support and progression.

If you would like to know more about the role and the agency please apply and we can go from there.

Associate Research Director-Quant
£45,000-65,000 DOE WFH 3-4 days, flexible working & bonus

The company
An award-winning Market Research agency with a very impressive client list that include a number the UK's leading brands are now looking for a talented and creative Associate Research Director with a passion for consumer insight to strengthen their expanding team.

The Opportunity
This role is ideal for an Associate Research Director to use their expert Quant research abilities to create solutions, ideas and be innovative to produce the best results for their clients and make a real difference. With a variety of complex, high value, strategic projects you can be excited at the fact as an AD at this agency you will helping create direction for some of the UK's leading brands.

Required skills:

• Proven experience in designing and delivering high complex, multi-strand projects and meeting deadlines
• A creative mind that can deliver bespoke research solutions
• Ability to inspire those in the team and guide development
• Drive forward innovation
• Quantitative research skills

What's in it for you?
You can expect to receive an excellent basic salary, performance-related bonus scheme, private health care, pension, interest-free season ticket loan for rail commutes and flexible working (finding the balance between work/home life). And finally join a Market Research agency that believes in rewarding its staff for their hard work through flexibility, support and progression.

If you would like to know more about the role and the agency, please apply and we can go from there.

Research Assistant-Berkshire

Fantastic chance for a driven and enthusiastic graduate to join a market research agency right at the top of their game! The agency is nearing the 50 headcount and works with some of the world's largest tech-focused brands to provide engaging and actionable insights to their clients. The working environment is superb, and they have a very active social side with vibrant and open plan offices. Staff turnover is low, due to the work-life balance that they provide in an exciting and fast-paced environment. They now need a Research Assistant to join their growing team.

What do they do?

They are an independent market research agency that delivers engaging & actionable insight to some of the world's largest technology brands. They have continued to see significant growth over the last 4 years and punch well above their weight whilst delivering bespoke research and expert client advice.

What they would like from you.

• Bachelor's degree qualification, 2:1 or above (or equivalent)
• Proven knowledge of research methods from either degree work or work experience
• Proven track record of creating online surveys and/or working with quantitative data through their degree work or work experience
• Proven capabilities in the following key areas; accuracy, attention to detail, teamworking, deadline management, workload management

What's in it for you?

You can expect to receive an excellent basic salary which is paying between £18,000 and £21,000, a contributory pension plan, a bonus scheme (paid quarterly), cool open-plan office with free parking, regular social events, paid for monthly lunches and more.

Finally, it's an opportunity to work for a company that truly promotes work-life balance and the opportunity to be a part of an exciting company that will push and support you to move forward in your career with the freedom to express yourself within the role.

If you would like to know more about this position, then please click on the link to apply OR reach of directly to Mark Darlington at Stonor Recruitment

Research Director, £50,000-£75,000 flexible working/3-4 days WFH

Our client has been delivering exceptional Insight and techniques for their clients for over 25 years and are proud to count some of the UK's leading consumer brands amongst their clients. They are an award-winning Market Research agency that are now looking for a talented and creative Research Director that has passion for research & insight to strengthen their expanding team.

The ideal candidate should have more than 5 years' experience within an agency. No one day will be the same in this fast-paced environment as you would be working across a variety of clients and projects while keeping your team motivated and raring to go!

Required skills:

• Proven experience in designing and delivering high complex, multi-strand projects and meeting deadlines
• A creative mind that can deliver bespoke research solutions
• Experience running combined methodologies
• Ability to inspire those in the team with less experience
• Previous retail, tech/telecoms, FMCG or travel research (desired)
• Experience building strong and commercially successful relationships with key senior level client contacts
• Quantitative research skills

What's in it for you?

You can expect to receive an excellent basic salary, performance-related bonus scheme, private health care, eye-care, pension, interest-free season ticket loan for rail commutes and flexible/remote working (finding the balance between work/home life), 28 days holiday your birthday off, dental scheme, paid-for lunches/snacks and gym discounts. And finally join a Market Research agency that believes in rewarding its staff for their hard work through flexibility, support and progression.

If you would like to know more about the role and the agency, please apply and we can go from there.

Account Manager, £30,000-45,000 DOE, Hertfordshire

Are you an account handler that is looking for an exciting new challenge in a fast-paced environment? This could be the role for you!

My client is currently looking for an Account Manager to join their ever-growing team that has seen substantial growth over the last 4 years.

What do they do?

They are a specialist international market research & marketing agency that help their clients develop a better understanding of their customers levels of satisfaction through insightful research and evaluation to drive increased profit. The agency works with a large range of clients who are some of the worlds leading retail and consumer brands.

What they would like from you.

• 3-4 years hands on Marketing or Market Research, Customer Satisfaction or customer loyalty experience.
• High degree of numeracy, tenacity and interpersonal skills to deal with several client contacts simultaneously
• Ability to prepare pitch documents
• Understand the current and future challenges facing the client and drive the strategic approach for improvement
• You must demonstrate strong presentation skills at senior management and board level as well as good project management skills, commercial awareness and communication skills.
• Degree educated

What's in it for you?

• You can expect to receive an excellent basic salary
• Opportunity to travel
• Private healthcare, pension and regular nights out/trips away with the company.
• Join a highly qualified, professional and motivated team of bright people in an easily accessible, comfy office.
• Drive process improvements.
• Be part of an exciting company that will push and support you to move forward in your career and the freedom to express yourself within the role.

If you would like to know more about this position, then please click on the link to apply.

Data Coder, Home Working (UK based only), £24,000 DOE
Immediate start

We have an exciting opportunity with our client who is a leading market research agency with a global presence and have been servicing their clients for the last 25 years. The company has gone from strength to strength and over the last year and has doubled in size while maintaining that family feel that they pride themselves on.

They have continued to grow in 2021 with 3 new starters as of last month and now need a Data Coder to join their ranks.

The working environment is superb, they have a very active social side with vibrant and brand new open-plan offices and the team is currently all working remotely. It is also possible to work remotely for this role post covid.

Responsibilities would include.

• Supervising and monitoring project workflows
• Carrying out Data Coding
• Delivering thorough quality control of your team's data coding work prior to client delivery and feedback to ensure a culture of continuous improvement.
• Leveraging tools and technology to optimise the ease, efficiency, and robustness of day-to-day operations.
• Assisting the Data Coder Manager to coach and develop your team through ongoing training and performance reviews.

What they would like from you

• 1 years within a Data Coder, Data Analysis or Senior Project Manager role
• Excellent level of English
• IT literate and full competency using Microsoft suite.
• Team Leader experience (desirable)
  Experience working with/to ISO standards (desirable)
• Working knowledge of a second language (desirable)
• Market Research and/or localisation industry experience (desirable)

What's in it for you?
You can expect to receive an excellent basic salary which is paying up to £24,000, a brand new open-plan office, bonus scheme, remote working, regular social events (at the moment online), flexitime, in-house training, remote onboarding, and more.

If you would like to know more about this position, then please click on the link to apply OR reach out directly to Mark Darlington at Stonor Recruitment

Account Manager, £30,000-45,000 DOE, Hertfordshire

Are you an account handler that is looking for an exciting new challenge in a fast-paced environment? This could be the role for you!

My client is currently looking for an Account Manager to join their ever-growing team that has seen substantial growth over the last 4 years.

What do they do?

They are a specialist international market research & marketing agency that help their clients develop a better understanding of their customers levels of satisfaction through insightful research and evaluation to drive increased profit. The agency works with a large range of clients who are some of the worlds leading retail and consumer brands.

What they would like from you.

• 3-4 years hands on Marketing or Market Research, Customer Satisfaction or customer loyalty experience.
• High degree of numeracy, tenacity and interpersonal skills to deal with several client contacts simultaneously
• Ability to prepare pitch documents
• Understand the current and future challenges facing the client and drive the strategic approach for improvement
• You must demonstrate strong presentation skills at senior management and board level as well as good project management skills, commercial awareness and communication skills.
• Degree educated

What's in it for you?

• You can expect to receive an excellent basic salary
• Opportunity to travel
• Private healthcare, pension and regular nights out/trips away with the company.
• Join a highly qualified, professional and motivated team of bright people in an easily accessible, comfy office.
• Drive process improvements.
• Be part of an exciting company that will push and support you to move forward in your career and the freedom to express yourself within the role.

If you would like to know more about this position, then please click on the link to apply.