A Global merchandise business with a truly exceptional client base are looking for an experienced operations director to oversee customer experience and sales operations. Senior management team role in the UK team of an industry leading business.

The Company

Specialising in the design, production and delivery of bespoke promotional merchandise, this global business work with over 17 of the World's 20 most valuable brands in, automotive, finance, food, logistics, technology and retail. Part of a large global business group with over 100 offices worldwide, the business has strong backing, is highly profitable and is expecting to grow well in the coming years. The company is proud of its office and work-place environment and has won awards in this area. The large team are a welcoming, diverse and social group and staff turnover here is very low indeed. Benefits and progression opportunities on offer are very strong and the south London offices themselves are easily accessible and provide plenty of parking for staff.

The Role

This is a rare opportunity to join the senior UK management team of a global business in the promotional merchandise sector. This hugely important role will see the successful operations director driving and managing sales operations and customer experience functions. The ideal candidate will need a strong track record or achieving results in customer experience improvements and will need to understand how to successfully integrate technology into a Customer experience journey. Responsibilities will include:

• Significantly contribute to the development of strategic and operation plans for the business.
• Lead Customer Experience, Sales operations and logistics teams.
• Regularly evaluate and review customer journeys, deliver insight and provide recommendations for improvements.
• Oversee contract negotiations and onboarding process for new clients.
• Being responsible for digital customer experience and optimising technology solutions with the aim of streamlining the customer journey wherever possible.

What's in it for you?

• Senior management team responsibility
• 33 days holiday
• Private medical Insurance
• Car allowance (£7000 annually)
• Company matched pension scheme (7%)
• Access to global office network
• Parking
• Real opportunities for continued progression

A long-standing business with a global reach is looking for an expereinced Account Manager with Business development expereince to join them. Excellent earning potential, warm leads and plenty of support on offer.

The Business

Established for over two decades, this independent North London merchandise agency has built an impressive network of global clients and continues to act a leading innovator in the industry. They design, source and supply a wide range of high-quality branded products - anything from Eco friendly solutions through to confectionary and tech. Based in North London, the growing team are a social bunch and staff turnover here is very low. Staff are given ample progression opportunities, and the chance to work across a variety of accounts (keeping things interesting long term). It's an exciting period for the business as they embark on an ambitious plan for further growth.

The Role

This is an important role for the business and will report directly into the sales director. The successful Account manager will be tasked with spotting opportunities for growth with existing clients, re-establishing connections with old clients and proactively attracting new prospects to the business. The ideal candidate should have approximately two or more years' experience in sale or new business role and have a strong interest in joining a long-term role with excellent growth prospects.

What's in it for you?

• Bonus - The business offers a strong, uncapped bonus and incentive scheme measured against sales performance. Offers the opportunity to greatly increase earnings in line with performance.
• Stable, well-established business - Operating for over 20 years, this agency continues to grow steadily and has the strong base needed to offer great earning potential and good growth prospects.
• Ambitious growth plans - It's an exciting time for this well-respected agency and anyone joining will have the opportunity to be part of a long-term project that will offer management and senior opportunities in the future.

A long-standing merchandise business with a global reach is looking for an expereinced Business development executive to join them. Excellent earning potential, warm leads and plenty of support on offer.

The Business

Established for over two decades, this independent North London merchandise agency has built an impressive network of global clients and continues to act a leading innovator in the industry. They design, source and supply a wide range of high-quality branded products - anything from Eco friendly solutions through to confectionary and tech. Based in North London, the growing team are a social bunch and staff turnover here is very low. Staff are given ample progression opportunities, and the chance to work across a variety of accounts (keeping things interesting long term). It's an exciting period for the business as they embark on an ambitious plan for further growth.

The Role

This is an important role for the business and will report directly into the sales director. The successful Business development executive will be tasked with spotting opportunities for growth with existing clients, re-establishing connections with old clients and proactively attracting new prospects to the business. The ideal candidate should have approximately two or more years' experience in sale or new business role and have a strong interest in joining a long-term role with excellent growth prospects.

What's in it for you?

• Bonus - The business offers a strong, uncapped bonus and incentive scheme measured against sales performance. Offers the opportunity to greatly increase earnings in line with performance.
• Stable, well-established business - Operating for over 20 years, this agency continues to grow steadily and has the strong base needed to offer great earning potential and good growth prospects.
• Ambitious growth plans - It's an exciting time for this well-respected agency and anyone joining will have the opportunity to be part of a long-term project that will offer management and senior opportunities in the future.