Operations and Culture Manager

Salary: c. £50k FTE Private Healthcare up to 10% bonus

Hours: 25 - 30 hours per week (can be flexible)

Location: Rickmansworth / London

This is a rare and exciting opportunity to join the management team of a successful digital marketing agency and have huge influence over their next phase of growth.

They are looking for an individual who is ambitious and excited at joining a diverse and dynamic team. This varied role requires a flexible approach with the ability to take personal initiative and prioritise workload whilst being a team player within a collaborative environment.

Supporting the Managing Director and Commercial Director, this position has a range of operational, project management and administrative responsibilities. This includes:

• HR
• Culture
• Marketing/business development activities
• Managing and improving key business processes

This role is vital to the agency and as such requires someone with solid experience ideally within an marketing agency services environment, who can show a high level of understanding of what is required. People are very much at the heart of the business; they pride themselves on a progressive and inclusive culture, a very strong staff retention rate (90 %) and also their 5* Glassdoor rating.

Responsibilities

• Support senior management in planning resource and attracting great talent
• Shape and inspire a unified and distinct culture across the agency
• Undertake various ad hoc strategic and operational projects
• Responsible for HR/recruitment support and onboarding
• Plan and organise fun social and team events
• Support key marketing and business development activities
• Lead their charity and social committee
• Oversee 1-2-1s and progress trackers throughout the agency
• Lead the learning and development resources across the agency
• Identify and manage the delivery of internal training sessions (soft skills)
• Monitor employee engagement tools and feedback learnings to senior management team

The Ideal Candidate:

• Experience working in a progressive agency environment preferred
• Ability to multi-task and prioritise daily workload
• Outstanding organisation and time management skills
• Excellent accuracy and attention to detail
• Effective communication skills (including first class written skills)
• Be passionate about people-centric environments and understand its importance as a competitive edge

Why Join?

They are a leading agency specialising in SEO, PPC, Digital PR and Content working with a diverse and interesting portfolio of clients in a wide range of industry including large retail brands, legal and finance. They have a strong collaborative culture already but this person can help improve it further and futureproof it through expected growth.

There are some great perks including: up to 10% agency bonus, 25 days' holiday, health insurance, allocated training budget and focus on continuous personal development, sensible work/life balance, free breakfast and fruit, team lunches, industry meetups, as well as a friendly, fun and sociable team (to name but a few).

They have offices in both Rickmansworth town centre, minutes from the tube station, and in Angel Square, London (next door to Angel tube station). This role is based in Rickmansworth with an element of homeworking offered too.

Account Manager - Advertising Agency - Hertfordshire (2-3 days in the office)
£28,000 - £38,000 dependent on experience

The company:
We are recruiting for a creative advertising agency based in an easily accessible Hertfordshire location (most employees work from home at least 2 days per week). They have been running for over 20 years and specialise in producing award winning campaigns for a range of clients in education, automotive, financial services, technology and charity. The team is made up of 45 talented, outgoing people many of whom have been there for over 5 years due to the positive working environment. The business is well known for its dedication to staff development and no agency invests more in training (CPD).

The Opportunity:

This role will support a Senior Account Director on one of the agency's largest accounts. It will be a diverse, challenging role involving most areas of the on and offline marketing mix including, creative, content, media and CRM.

The main responsibilities will be:

• Effective control and management of budgets
• Delivery of projects on time and on budget
• Excellent financial administration - quotes, invoicing, forecasts, reports, purchase orders etc
• Effective recommendations against client brief
• Managing internal and external stakeholders and suppliers
• Excellent client communications
• Ability to review design and artwork against client brief
• Knowledge of client brand and corporate identity
• Clear, concise, inspiring, thorough, relevant briefs - creative/media/integrated planning brief
• Understanding of the marketing mix - print, digital, online, outdoor, DM, events, radio, TV, cinema, CRM, sponsorship, loyalty and incentives etc
• Leading client meetings
• Networking at manager level
• Analysing the data from key reports to make recommendations
• Ability to present media/creative to clients in absence of Creative or Media Director

Characteristics:

• Positive management of, and learning from, mistakes
• Reliable
• Ability to listen and understand
• Ownership of task, job & project
• Gain respect of client
• Excellent relationship builder
• Entertaining skills
• Ability to read client sensitivity and emotion

What's in it for you?

This is a fantastic opportunity to join one of the best regarded advertising agencies in the country and build your career working closely with the senior management team.

You can expect:

Benefits

• Free gym membership
• Free fruit, tea / coffee
• Free parking in their car park next door to building
• Thirsty Thursdays
• Company anniversary party July 1^st ish (normally half to one day off)
• Christmas party - has been a trip abroad previously
• Regular quarterly socials (fully paid including cabs home
• £500 bonus for taking advanced certificate in advertising
• ALL training paid for with no penalties should people leave
• 23 days' holiday. You can also gain a half day back for not being absent over a 2 month period. So, you can gain an extra 3 days per year taking your holiday to 26 days. Half a day for xmas eve too. AND you get an extra days' holiday for being there for 3 years, then 5 years.
• Working hours 0830 - 1730 (with obvious exceptions from time to time when really up against it).
• Statutory pension scheme
• Each employee also receives 3 CPD (continuous professional development) days per year to study.

Please apply for more info, or contact

Creative Copywriter | Pharma Marketing Agency

North Bucks (Remote) | £40k | NP775

This superb digital marketing agency based in North Bucks have made a real name for themselves over the last 5 years. They have a brilliant reputation in the industry not just for their work, but for the brilliant environment they've created. Their work spans medcomms, brand, creative and digital - plenty of variety.

They are looking at developing their conceptual arm by hiring a talented Creative copywriter. Digital is at the forefront of what they do, so this Creative Copywriter will have the opportunity to work on an array of projects from pitch work, concept creation for campaigns, video scrips, patient videos and animations and more.

You'd have the chance to team up with their brilliant design and art direction team, forming a working relationship to conjure up ideas that turn heads and dazzle clients. The department is going to grow even stronger with a new Creative Director joining them in October who has over 5 years at McCann Health among other agencies.

Having experience in a healthcare/pharma agency is essential, as well as a can-do attitude, desire to learn and passion for crafting stunning copy.

They have big plans to continue growing the agency, and if they keep producing the fantastic level of work they're doing, they will reach their goals. The agency themselves pride themselves on their culture; their list of benefits is endless, ranging from:

• Unlimited holiday
• The opportunity to be 100% remote (UK based)
• Private healthcare
• Wellness programmes
• Electric car scheme (if you so wished)
• Frequent social events
• Company away days
• Regular salary reviews
• 5% commission on any new business (agency-wide)
• Regular inspiration days to aid your continued development

If you would be interested in learning more, then please send over your CV and portfolio brimming with excellent ideas.

Junior Growth Executive - Advertising Agency - Hertfordshire (but very flexible working)
£20,000 OTE £30,000

The company:
We are recruiting for a creative advertising agency based in an easily accessible Hertfordshire location (most employees work from home at least 2 days per week). They have been running for over 20 years and specialise in producing award winning campaigns for a range of clients in education, automotive, financial services, technology and charity. The team is made up of 45 talented, outgoing people many of whom have been there for over 5 years due to the positive working environment. The business is well known for it's dedication to staff development and no agency invests more in training.

The Opportunity:
The Junior Growth Executive will work closely with the MD and CEO of the agency to help deliver the sales and marketing strategy.

• Target relevant markets / audiences
• CRM and data management to ensure the agency is targeting the right people.
• Help implement marketing automation programmes
• Analyse responses and ensure appropriate follow up comms
• Help develop relevant content for social media / paid media campaigns
• Help plan, market and run events
• Manage data capture and follow up on events
• Opportunity and pipeline management
• Research and insights
• Monthly Sales Days - work with CEO and Board to deliver against sales agendas

What's in it for you?

This is a fantastic opportunity to join one of the best regarded advertising agencies in the country and build your career working closely with the senior management team.

You can expect:

• Salary: £20,000 plus generous commission structure linked to opportunity generation
• Learning and development funded by the company
• IPA Foundation Certificate
• 25 days holiday
• Flexibility to work from home
• Regular salary reviews
• Mobile Phone & Laptop

Please apply ASAP or contact Charlie